Privacy Policy

This Privacy Policy describes how mypoolfiller.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

What Personal Information We Collect

When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. "Personal Information" refers to any information that can uniquely identify an individual. The categories we collect include:

• Device Information: IP address, web browser version, time zone, cookie data, pages/products viewed, search terms, and site interactions.
  Purpose: To properly load the Site for you and perform analytics to improve performance.
  Collected automatically via cookies, log files, web beacons, tags, or pixels.
• Order Information: Name, billing/shipping address, payment details (we do NOT store credit card numbers), email, and phone number.
  Purpose: To process your order, provide customer service, and prevent fraud.
  Source: Collected from you.
  Disclosure: Shared with Shopify to power our store.
• Customer Support Information: Any details you provide during support inquiries.
  Purpose: To respond to and resolve customer service issues.

Sharing Your Personal Information

We share your Personal Information with service providers to help fulfill our services. For example:

• We use Shopify to power our online store. Read how Shopify uses your info: Shopify Privacy Policy.
• We may share information to comply with legal obligations, enforce rights, or respond to lawful requests.

Behavioral Advertising

We use your information for targeted ads and marketing we believe may interest you. For example:

• We use Google Analytics to understand how users interact with our site. Read more here: Google Privacy Policy. Opt out: Google Opt-Out.
• We may share details about your usage and purchases with advertising partners via cookies or similar tech.

To learn more about targeted advertising, visit the Network Advertising Initiative.

You can opt out of targeted advertising here:

• Facebook
• Google
• Bing

Or visit the Digital Advertising Alliance’s opt-out portal: optout.aboutads.info

Using Personal Information

We use your Personal Information to offer and deliver products and services, process payments, ship orders, and keep you informed about new offerings.

Retention

We retain your information as long as needed for the purposes outlined above unless you request its deletion. To request deletion, please contact us at support@mypoolfiler.com.

Your Rights

CCPA (California)

If you're a California resident, you have rights to:

• Know what personal data we collect and how we use it
• Request access, correction, or deletion of your data
• Designate an authorized agent to make such requests

To exercise these rights, contact us at the email or mailing address below.

GDPR (EU/EEA Residents)

If you're in the European Economic Area, we process your information under these legal bases:

• Your consent
• Performance of a contract
• Legal obligations
• Vital interests
• Public interest
• Legitimate interests

Cookies

We use cookies to improve your experience and understand site usage. Some are essential; others help with marketing and analytics. Learn more at allaboutcookies.org.

Examples of Cookies We Use

Essential Cookies

Name	Function
_ab	Used in connection with access to admin.
_secure_session_id	Used in connection with navigation through a storefront.
cart	Used in connection with shopping cart.
cart_sig	Used in connection with checkout.
cart_ts	Used in connection with checkout.
checkout_token	Used in connection with checkout.
secret	Used in connection with checkout.
secure_customer_sig	Used in connection with customer login.
storefront_digest	Used in connection with customer login.
_shopify_u	Used to facilitate updating customer account information.

Reporting and Analytics

Name	Function
_tracking_consent	Tracking preferences.
_landing_page	Track landing pages.
_orig_referrer	Track landing pages.
_s	Shopify analytics.
_shopify_fs	Shopify analytics.
_shopify_s	Shopify analytics.
_shopify_sa_p	Shopify analytics relating to marketing & referrals.
_shopify_sa_t	Shopify analytics relating to marketing & referrals.
_shopify_y	Shopify analytics.
_y	Shopify analytics.

 

You can manage cookies via your browser settings. Blocking cookies may limit site functionality.

Do Not Track

We do not change our data collection practices in response to “Do Not Track” signals because there is no consistent industry standard.

Changes

We may update this policy occasionally to reflect legal or operational changes. We encourage you to review it periodically.

Contact

For more information, questions, or complaints, please contact us:

Email: support@mypoolfiller.com
Mailing Address:
Headwaters Inc - My Pool Filler
1379 Huggins Ave
Chico, CA 95926
United States

Last updated: May 25, 2025

For more information, please review our Terms of Service.